Renton, WA

The Technical Support Specialist is responsible for resolving technical issues that might affect our clients during the running of our software applications in an MSSQL Server environment. This includes 3rd party software interfaces, web applications, and other connectivity/performance issues. Technical Support Specialists work with their colleagues and managers to implement and proactively manage a superior technical support experience for our clients.

• Four year degree or equivalent work experience required.
• Approximately one to two years experience in a similar role. Experience providing high quality customer service in an environment where reliability and punctuality are highly valued.
• Excellent verbal and written communication skills with the ability to effectively communicate with customers, managers, and executives on technical and business issues.
• Strong organizational, project management, and negotiation skills.

Open until filled.

To apply, email your resume and cover letter in word format.
E-mail: eden.jobs@tylertech.com

Local candidates only please.